At www.gemtechfashion.com, your satisfaction is our top priority! If you are not completely satisfied with your purchase, we’re here to help resolve any issues.
You have 30 days from the date of delivery to return unused, undamaged jewelry items.
All original packaging, tags, and certificates (if provided) must remain intact and included.
Items must be returned in their original condition and packaging to qualify for a return.
Once we receive your return, we will notify you of approval or rejection.
Approved refunds will be processed within 5–7 business days.
Refunds will be issued to the original payment method used for the purchase.
If you wish to exchange an item for a different style, or size, please return the original item and place a new order.
Unfortunately, we do not offer direct exchanges.
We do not accept returns on the following items:
Final sale or clearance jewelry
Items that have been worn, altered, or damaged after delivery
Custom-made or personalized jewelry
Customers are responsible for return shipping costs.
Return shipping fees are non-refundable and will be deducted from your refund amount.
If you have any questions or need assistance with your return, please contact us at:
Email: [email protected]
Thank you for shopping with www.gemtechfashion.com! We appreciate your trust and look forward to serving you again.
